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My Last Best Experience: Delta Airlines

by Jim Sheehan

When was the last time a company left a lasting impression on you?

Watch the video to hear Jim Sheehan, COO for TTEC Digital, describe his Last Best Experience delivered by Delta Airlines, who turned what could have been a terrible experience into an incredible and memorable experience.

Read Jim's blog on how proactive customer service changed his experience

Want to watch more videos of compelling CX stories like this one?

Visit our Last Best Experience page!

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