Join Avtex as we explore the potential impact the use of bots and artificial intelligence can have on your organization and your Customer Experience efforts. During the 30-minute webinar, we’ll review potential use cases for bots.
Key Discussion Topics:
- Using bots to support chat Q&A on your website
- Using bots to gather and feed information into Microsoft Dynamics
- Using bots to support a knowledge base back end
- Using bots to begin a conversation and route to appropriate representatives