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The Pre-Agent Experience: Enabling Successful Customer and Agent Interactions

Nov 12, 2020 from 1:00pm - 2:00pm Central Time

Microsoft Cloud for Healthcare: Delivering a Better Patient Experience

Nov 17, 2020 from 1:00pm - 2:00pm Central Time

Recent Thoughts

Safety Practices, Messages and Communication Tactics for Healthcare Providers

Oct 30, 2020 by Mike Pietig

Engage Patients with a Multi-Channel Care Experience

Oct 30, 2020 by Mike Pietig

The Impact of Age on Patient Sentiment in Healthcare

Oct 30, 2020 by Mike Pietig

Why Patients Are Avoiding Healthcare, and What They Need to Return

Oct 30, 2020 by Mike Pietig

Microsoft Cloud for Healthcare: Delivering a Better Patient Experience

Nov 17, 2020 from 1:00pm - 2:00pm Central Time

The Pre-Agent Experience: Enabling Successful Customer and Agent Interactions

Nov 12, 2020 from 1:00pm - 2:00pm Central Time

Microsoft Cloud for Healthcare Launch Announced

Oct 28, 2020 by Mike Pietig

Empathy is Critical to Customer Experience

Oct 27, 2020

Avtex Acquires Aria Solutions

Oct 26, 2020

Creating Exceptional Customer Experiences in Retail: Using Microsoft Dynamics 365 Customer Insights to Drive Revenue and Delight Customers

Oct 25, 2020

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