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Solution Microsoft Partnership

Avtex is proud to partner with Microsoft to create truly innovative, value-driven solutions for our customers.

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The Story

Transforming Customer Experiences with Microsoft Technologies

At Avtex, we believe that technology plays a critical role in delivering exceptional Customer Experience. Without effective solutions supporting an overarching CX strategy, meeting the expectations of the modern customer is all but impossible.

Microsoft’s diverse technology offerings allows us to build and deliver customized solutions to meet our clients’ unique needs. From business applications to customer relationship management solutions, Microsoft offers the powerful solutions we rely on to help clients orchestrate exceptional experiences.

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The Value of Our Collaboration

Combining the CX expertise and technological knowledge of Avtex with Microsoft’s powerful solutions catalog creates a deeper level of value for clients and their customers. Rather than simply implementing Microsoft solutions, Avtex helps our clients understand the important role each technology solution plays in CX Orchestration to ensure the optimal delivery of experiences for their customers.

As a certified and preferred partner, Avtex is able to offer support on a number of Microsoft solutions, including:

  • Customer Insights
  • Dynamics 365
  • Microsoft 365
  • Teams
  • Power Platform
  • Azure

Alone, Microsoft solutions have the power to change many aspects of your business. With guidance from Avtex, you can leverage these solutions to transform your organization into a true CX and Employee Experience leader. We have the experience and knowledge needed to help you optimize, integrate and manage these platforms, thereby extending their value and impact on your organization.

A Storied Partnership

As a long-standing partner, we are proud to have received many awards from Microsoft. This recognition is a true testimonial to our commitment to using Microsoft solutions to benefit our clients, and to our knowledge and experience with those solutions. Over the years, we are proud to been named to Microsoft’s Inner Circle for multiple technologies and as a finalist for U.S. Partner of the Year.

Case Study

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Avtex Guides Red Wing Shoes Through a Company-Wide Migration to Office 365

Red Wing Shoe’s IT team maintains all of their retail environments and internal systems, including Exchange. The team often found themselves spending too much time troubleshooting issues with their existing on premise Exchange environment and capacity issues within their mail environment, which left little time for other crucial projects.

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