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Dynamics 365 Marketing

Avtex FY21 Highlights

Revenue Growth

  • 112% of Bus Apps Business Growth Initiative (BGI) goals through Feb 2021
  • 116% of Dynamics 365 Billed Revenue Targets through Q3
  • 183% of Dynamics 365 MAU Targets through Q3

Organizational Growth

  • 5 new Sellers (2 industry)
  • 2 new Pre Sales Architects
  • 3 Engagement Directors to augment Enterprise engagements
  • 6 Sr Project Managers
  • 22 new Consultants
  • 13 Consultants to new Global Delivery Center

Avtex CX Marketing

Frictionless CX designed for human experiences.

Avtex uses Dynamics 365 Marketing to facilitate collaboration, technology and expertise. We put your data at the core of every interaction. We understand the power of delivering not only seamless interactions, but also an exceptional experience that pushes past customer expectations, and here is how.

With the intelligence of Dynamics 365 Marketing, Avtex is helping organization personalize the customer journey, customize marketing programs, and use sophisticated data analytics tools to track your successes all on one unified platform.

Trending Marketing Campaigns


  • 4 Marketing Campaigns
  • 8,299 Landing Page Views
  • 211 Campaign Conversions
  • 2 Million Social Impressions
  • Dynamics 365 Marketing pipeline increase from $1M to $4M before the launch of Customer Journey Orchestration
Defining Transformed Experiences When we talk about A360 as an approach to transforming experiences through design and orchestration, it's essential to understand the ways in which CX transformation can impact your customers. Transformation first begins with strategy, guiding your organization through planning exceptional customer experiences.  Understanding a company’s approach to customer experience, and how they view the responsibility of different business units in executing that experience, helps us understand where a brand may need assistance. We also understand that most organizations don’t have the luxury of hitting a pause button to make organization-wide changes, the flexibility to take the time to turn 180 degrees, and the ability to easily go back to market when they're done. This is why we focus on meeting our clients where they are, and providing a holistic evaluation of all the opportunities for CX transformation - not only those that occur at a direct customer level. By taking an end-to-end approach, we intentionally infuse both design and orchestration into individual projects while always turning the knob towards fueling exceptional CX.
Avtex understood our vision to gain a 360-degree view of our consumer. It was clear they have the skills, experience and connections to make our vision a reality.

Generating Demand

Frictionless CX Campaign

Avtex Envisioning Workshop

Innovation In Action

Chipotle Mexican Grill

Through merging of over 400 million records, Chipotle projects as much as $280 million in annual sales revenue growth as a result of activating as much as 34% in newly uncovered customers and cross-sales opportunities.

(Learn How)

Edible Arrangements

With over 6.5 million customer profiles today and an expected growth to 13 million in the next three years, Edible Arrangements was seeking a solution that could remove data silos and create a full 360 view of the customer.

(Learn More)

Biomedical Advanced Research and Development

Leveraging Microsoft Dynamics 365, Azure Data Services and Power BI, Avtex helped BARDA expedite development and preparation for the manufacture and distribution of COV-19 vaccine candidates.

(Watch Video)

About Avtex

Our vision at Avtex Solutions is to fuel exceptional experiences. Everything we do, every day adds fuel to exceptional experiences, and we use our technical know-how to enable our clients to deliver an exceptional customer experience (CX) to their customers.

We understand the critical role that data plays in the execution of CX. By leveraging the expertise that power our Dynamics Inner Circle and AI Inner Circle Microsoft consulting team and our CX Strategy team that helps design experiences, which made Microsoft Dynamics 365 Customer Insights a natural fit into our go-to-market.

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