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Industries

We’ve had the pleasure of working with a wide range of clients active in a number of complex industries. This experience allows us to help you create a truly effective customer experience, regardless of your industry.

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Additional Industry Experience

Federal Government
State and Local Government
Government Contractors
Higher Education
Healthcare
Manufacturing
Food Processing & Agriculture
Software & Hardware Technology
Retail

Featured Industries

Financial Services

The nature of financial services is one that is highly personal. As a result, the interactions with customers has traditionally been one of face-to-face interactions. Digital access to funds, banking and resources presents unique challenges to this industry as institutions work to maintain the same level of personalization in a new landscape with disparate generations of customers.

Related Case Study

two people looking at a computer

Avtex Helps AllRegs Create a New Application to Support Customers

AllRegs provides research and reference and analytical services to mortgage professionals from its extensive content library which spans every aspect of the mortgage industry. Customers subscribe to these services to gain access to a suite of specialized web applications. One of these applications, Market Clarity, began to experience reliability and performance issues.

Credit Unions

From fraud fighting and data security to integrating with fintech and biometrics, Credit Unions have a unique set of challenges to create superior experiences that will grow their member value and assets. Avtex has helped hundreds of Credit Unions across the U.S. define a roadmap for addressing the key areas members care about and realize successful technology applications to meet growing expectations.

Related Case Study

Neighborhood credit union feature

Avtex Helps Neighborhood Credit Union Implement New Contact Center Solution

Neighborhood Credit Union relies heavily on its contact center to support members throughout the Dallas-Ft. Worth area. Unfortunately, issues with their old contact center solution, including a lack of timely updates, limited functionality and increasing prices, made delivering quality member interactions difficult.

Healthcare

Delivering exceptional care and patient experience while maintaining compliance with security and privacy laws can be difficult for even the largest healthcare organizations. Avtex offers consulting and strategic services to help healthcare businesses transform the way they design, deliver and manage experiences for their patients, providers and clients.

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