Blended AI: Bots in The Contact Center

Name: Avtex
Address: 3500 American Blvd W, Suite 300, Minneapolis, MN, 55431, US
Telephone: +1(800) 323-3639
Price range: $

Aug 29, 2019 at 10:30am

Presenter:

Neil Iversen | VP of Microsoft Productivity Solutions at Avtex

Bots are all the buzz, but without a defined strategy you may not be getting the most out of your investment. In this webinar, we'll deep dive into the process of creating both a Bot and implementation strategy that will help evolve the capabilities and amplify the effectiveness of your agents.