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Brian Lannan - VP of Retail Experience at Avtex - recently wrote an article for Retail Technology Insider on COVID's impact on the 2021 holiday season.

Read the full article here.

COVID remains an unwelcome visitor again this holiday, so retail experiences will have to continue evolving. Both retailers and consumers learned a lot during COVID and have adapted, together.
Brian Lannan

Read the full article here on retailtechnologyinsider.com