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About the Webinar:

Want to consistently drive loyalty, reduce attrition and grow revenue? Hear from Kate Komplein, Director of Customer Experience Solutions for Avtex, on delivering competitive, cross-channel customer experiences to drive long-term growth and success for your bank.

Access this webinar to learn:

  • Understand the difference between “customer service” and “customer experience”
  • What is needed to consistently deliver exceptional customer experiences that increase customer loyalty, reduce attrition and grow revenue
  • How to overcome the most common obstacles keeping banks from delivering an impactful customer experience


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