Empower Your Contact Center Agents with a Unified Desktop Experience
by Dave Murashige
Transform the Customer Experience Across All Channels
About the Webinar:
Want to consistently drive loyalty, reduce attrition and grow revenue? Hear from Kate Kompelien, Director of Customer Experience Solutions for Avtex, on delivering competitive, cross-channel customer experiences to drive long-term growth and success for your bank.
Access this webinar to learn:
- Understand the difference between “customer service” and “customer experience”
- What is needed to consistently deliver exceptional customer experiences that increase customer loyalty, reduce attrition and grow revenue
- How to overcome the most common obstacles keeping banks from delivering an impactful customer experience
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The Benefits of Performing a Contact Center Re-Design
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