How iQ Credit Union is Reinvigorating their Member and Employee Experience in the Post-Pandemic Economy
at Eastern Time
Journey mapping is both an art and a science. In order to create effective journey maps, organizations must have a firm grasp on the experience being visualized, including both the data and the narrative at play.
Join us and discover how the combination of data analysis and behavioral research, with design principles, can help organizations uncover improvement opportunities and inspire long-lasting change.