As customer expectations evolve as a result of COVID-19, interactions with patients to prioritize and reschedule elective services have become critical for healthcare providers seeking to provide the best patient experience while still meeting their bottom line. This new challenge has caused healthcare providers to rethink how to best engage their patients, as they seek to maximize ROI while providing a safe environment for their customers.
In this webinar, our Avtex experts break down how leveraging modern healthcare technologies, the power of AI driven patient insights and CX best practices will help providers optimize resource utilization and improve patient experience through proactive digital engagement.
Don’t miss this discussion as we highlight:
- Maximize resource utilization and accelerate revenue recovery
- Increase patient confidence and reduce churn
- Prioritize care and outreach with tracking and reporting activity