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Is the Cloud Right for Your Contact Center?

by Robert Wakefield-Carl

Are you looking at moving your contact center to the cloud? Do you find yourself asking what does that mean?

In this webinar we discover what it means to move to the cloud and discuss the advantages and disadvantages of Premise and Hosted Systems compared to migrating to the Cloud.

Key Discussion Topics:

  • Premise Systems Advantages and Disadvantages
  • Hosted Systems Advantages and Disadvantages
  • Hosted vs. Cloud
  • Reliability Transparency
  • Cloud Offerings