As technology evolves so do the demands of customers. Your customers need to feel that your organization truly understands their pain points and can support their needs. In a time when 80% of companies report seeing an uplift since implementing personalization (Forbes), failure to exceed customer expectations can stunt your organization's growth and have a severe impact on business.
How can you truly understand the needs of your contacts when data is scattered across multiple platforms, channels, and business units?
In this webinar, our experts showcase how organizations are leveraging Dynamics 365 Marketing and Customer Insights. These technologies provide a 360-degree view of contacts by unifying multiple data sources that fuel seamless engagements and deliver personalized marketing communications.
During the Webinar We Explore:
- Why advanced personalization is a critical component to your marketing strategy
- The benefits of unifying customer data to create a 360-degree view of the customer
- How to create segments to drive meaningful business outcomes
- How to take immediate action on customer data and actions
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