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Recent Thoughts

The Big Book of Customer Experience

The Big Book of Customer Experience

Sep 15, 2021

Avtex Named A Finalist For 2021 Tekne Awards

Oct 6, 2021

What CX Day Is All About

Oct 5, 2021

The Financial Four: 4 Customer Experience Challenges Financial Institutions Must Solve To Compete In 2022

Oct 14 - 21, 2021 from 1:00pm - 2:00pm Eastern Time

How to Go Beyond 9 to 5 Contact Center Scheduling

Sep 30, 2021 by Jessica Musard

Mobile Commerce Trends in 2021 and Beyond

Sep 29, 2021 by Brian Lannan

Fuel Exceptional Customer Experiences with Avtex Elements

Sep 28, 2021 by Dave Murashige

What is Patient Experience?

Sep 20, 2021

Last Best Experiences: How Digital Strategies Can Augment the Customer Experience

Sep 20, 2021 by Brian Lannan

How Retailers Can Drive Conversion Through Flexible Fulfillment Options

Sep 15, 2021 by Brian Lannan

The Experience Points Blog: Dennis Wakabayashi

Sep 10, 2021 by Kurt Schroeder and John Seeds