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Upcoming Events

Premium Webinar

Customer Insights Huddle [Digital Event]

Apr 8, 2020 from 2:00pm - 3:00pm Central Time

Microsoft App in a Day: Milwaukee

Apr 15, 2020 from 9:00am - 5:00pm Central Time, 833 East Michigan Ave, Suite 860 Milwaukee, Wisconsin 53202 United States

On-Demand Webinars

IVR Modernization

Jul 24, 2019

CRM for Credit Unions

Jul 11, 2019

CX Measurement - Beyond NPS (Net Promoter Score)

Jul 11, 2019 by Kurt Schroeder

AI for the Customer Journey

Jul 11, 2019 by Neil Iversen

Is the Cloud Right for Your Contact Center?

Jun 24, 2019 by Robert Wakefield-Carl

The Art and Science Behind Journey Mapping

Jun 24, 2019 by Kate Kompelien

Deliver Great Customer Service with Microsoft Dynamics 365

Jan 29, 2019

The State of Customer Experience in 2018 and Beyond

Dec 21, 2018 by Kurt Schroeder

5 Competencies You Need For CX Innovation

Dec 13, 2018 by Kate Kompelien

Could vs. Should: Finding the Sweet Spot in CX Technology

Nov 9, 2018 by Kurt Schroeder