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The Patient Experience Roadmap is a tool designed to help healthcare organizations identify the foundational elements needed at each stage of their healthcare experience transformation journey.

Hover over each section below to explore a preview of the roadmap or download the full roadmap to propel your patient experience transformation journey forward.

The healthcare industry is facing a shifting industry paradigm.

Business model disruption, the rise of virtual care, siloed data, rapid digitization, heightened patient expectations, and fierce competition are just some of the pressures healthcare payers and providers are facing day in and day out. The strategic response to addressing these complexities is to focus on the patient experience.

The path to experience transformation may seem like a long, winding road. But it doesn’t have to be. Our experts recently issued The Patient Experience Roadmap – a tool designed to help you gain an understanding of the foundational elements you’ll need to consider at each stage of your HX transformation journey.

Download the Patient Experience Roadmap now to explore how to:

  • Determine the Value of a Patient
  • Map Your Current State
  • Define Your North Star
  • Develop a Transformational Strategy
  • Gain Organizational Buy-in
  • Orchestrate Improved Patient Experiences
  • Measure Your Success


Access the Roadmap!

Avtex Innovation for Healthcare