Senior Client Success Manager
Tom joins Avtex as a Senior Client Success Manager. Prior to Avtex, he was a Senior Client Relationship Manager for strategic accounts at Evolve IP. Before Evolve IP, Tom was a Director of Customer Success at Assurance Software Inc covering strategic accounts within the business continuity services division including Visa, M&T Bank, Fifth Third Bank, and others. While at Assurance Software Inc, Tom developed and led a customer success team creating innovative approaches and standards to improve customer engagement, increase retention and drive upsell opportunities.