by Larry Mead, Kate Kompelien and Kurt Schroeder
Russell Johnson is an experienced sales executive and engineer with 25 years of experience. Primarily focused on technology ranging from networks, Cloud, content management, business process automation, data extraction, and contact center solutions, with a focus on workforce optimization and management. He has a background in prospecting, account management, solution scope and implementation, training, and support.
Russell is focused on pre-sales support for Avtex as an architect and technical specialist for contact-center solutions in workforce management, workforce optimization, and desktop analytics. Adding technical skills and certifications for various Genesys solutions, and an "old school" ICCE guy before PureCloud took over the world.
He is active in the veteran community as a former Marine Corps officer, helping vets transition from homelessness, and actively support the American Legion as a Post officer in Indianapolis, IN.