Empathy, Understanding, and the Human Element of Healthcare
by Mike Pietig
Our People
Mike Pietig
Vice President, Healthcare Experience
As the Vice President of Healthcare Experience, Mike is responsible for ensuring that Avtex healthcare clients have the solutions they need to deliver exceptional experiences to their customers and consumers. This includes thought leadership, sales, marketing, delivery and long-term customer success.
Mike calls Minneapolis home, and has spent the last two decades of his career sharing his passion for healthcare with providers, payers, and other healthcare IT companies. He has worked with and held leadership roles at nationally recognized organizations including Cleveland Clinic, Hazelden Betty Ford and Leidos.
Mike has an entrepreneurial spirit, starting two healthcare companies. He understands the complexities of healthcare and how to align the Avtex solutions to ultimately drive improved healthcare consumer experience, satisfaction, outcomes and financial results. In his free time, Mike spends his time golfing, coaching hockey and spending time with family in northern MN.
Thoughts by Mike Pietig
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Building an Omnichannel Healthcare Strategy
by Mike Pietig
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The Need For Exceptional Patient Experience In Healthcare
by Mike Pietig and Matt Durski
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The Experience Points Blog: Jay Baer
by Kurt Schroeder and Mike Pietig
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Introducing the COVID-19 Vaccine Response Program from Avtex
by Mike Pietig
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Engage Patients with a Multi-Channel Care Experience
by Mike Pietig
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The Impact of Age on Patient Sentiment in Healthcare
by Mike Pietig
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Microsoft Cloud for Healthcare Launch Announced
by Mike Pietig
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Patient Reactivation: Five Ways to Recover Revenue
by Mike Pietig
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