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Mike Bawn

Mike Bawn

Executive Director of Digital Transformation and AI Opens in new tab

Thoughts by Mike Bawn

- Blog Articles
In Conversation: Fundamental CX Challenges are Contributing to a Decline in Citizen Trust

Jul 26, 2022 by Aaron Mosby, Mike Bawn and Larry Mead
In Conversation: Fundamental CX Challenges are Contributing to a Decline in Citizen Trust
- Blog Articles
Bots That Work by Design: How to Implement Conversational AI with Intention

Apr 19, 2022 by Larry Mead and Mike Bawn
Bots That Work by Design: How to Implement Conversational AI with Intention