The Total Experience Playbook
by Larry Mead, Kate Kompelien and Kurt Schroeder
Senior Client Success Manager
Josh joins Avtex after three years of being self-employed as an IT consultant, during which time he program managed and advised a Pure Connect to Genesys Cloud migration and managed technical relationships between California, Hawaii, and his clients. Prior to that Josh spent 20 years working in the product development arena working for several companies, seventeen of which were focused on telecom products such as IVR, contact center software, call recording software, and computer telephony middleware.