by Jenny St. Louis
Jenny St. Louis
Director, Healthcare Consulting
Jenny is a healthcare industry expert focused on consumer/patient experience. Jenny is passionate about helping healthcare organizations deliver value to the many stakeholders they serve, including patients, members, employees, employers and other partners. Jenny understands the complexities of the healthcare industry and how to help organizations work within the regulatory and operational realities of the industry to deliver exceptional experiences to their customers.
Jenny joined Avtex with 12+ years of experience in the healthcare industry spanning strategy, innovation, consumer/patient experience and process improvement implementation. Prior to Avtex, Jenny held a number of leadership roles at Optum in both the Corporate Strategy group and Optum360. Before joining Optum, Jenny held various leadership roles in healthcare consulting and strategy at Kurt Salmon and Huron Consulting Group.
Jenny holds an MBA from Carlson School of Management at the University of Minnesota and a Bachelor of Arts degree in Economics from the University of Michigan. Jenny is Lean Healthcare certified through the University of Michigan.