It is a pleasure to announce our newest Application Consultant, Fallon Johnson. She has worked 5 plus years with the Genesys Platform and has over 15 years of Call Center & Customer Service Experience. She has an Associate’s Degree in Computer Networking (Valedictorian), Bachelor’s Degree in Information Systems and Cybersecurity, and has been accepted into Southern Methodist University (Dallas) with a Merit Scholarship to study her Master’s in Business with a focus on Analytics and a Doctrine in Information Technology.
Outside of her wonderful newfound career and educational growth, Fallon is a loving parent to 3 amazing children from a prior relationship, and she also has 2 wonderful God Sons. Her oldest son is in the Navy (Japan), Middle daughter is attending college and her youngest is in 3rd grade being a ray of sunshine and excelling thru even amid the pandemic.