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Healthcare

Better Patient Experiences. Streamlined Operations. Improved Financial Results.

Delivering exceptional care and consumer experience while maintaining compliance with security and privacy laws can be difficult for even the largest healthcare organizations. Healthcare is a complex industry, and businesses are responsible for serving a wide array of customers, including patients, members, physicians, families, employees and more. By combining our expertise in the healthcare space with our consulting, strategic services and industry-leading technical solutions, Avtex is proud to help healthcare businesses transform the way they design, deliver and manage experiences for their customers.

We proudly serve a wide range of healthcare organizations, including:

  • Providers
  • Payers
  • Pharmaceutical
  • Medical Devices
  • Healthcare IT Firms

Transform the Way You Do Business with Help From Avtex

By working with Avtex, healthcare organizations can achieve a number of benefits that have the potential to transform the way they do business and serve their patients, members or clients.

Improved Acquisition and Retention
Patients, members, clients and providers are the most important part of any healthcare business -- without these consumers, revenue generation simply isn't possible. Avtex helps healthcare organizations Design and Orchestrate experiences that attract new consumers and ensure their continued loyalty.

Reduced Operating Costs
Inefficient or unnecessary processes and technology solutions can lead to avoidable operating costs. Avtex offers the guidance and insight healthcare providers need to maximize efficiency and minimize operating costs, all while ensuring the optimal delivery of service and support to both consumers and employees.

Maximized Revenue
Reduced costs and an increased consumer base lead to maximized revenue. Avtex helps healthcare organizations succeed financially by assisting with CX transformation.

Optimized Employee Experience
Empowered staff members are crucial to the success of any healthcare organization. Avtex helps healthcare businesses improve employee experience by ensuring that staff members have the tools, support and training they need to do their jobs.

Case Study

A doctor and a patient looking at a sheet of paper

Avtex Helps Language Access Network Connect Patients with Trained Interpreters

Language Access Network connects patients and medical providers with interpreters fluent in more than 210 languages. To better its customers, LAN needed a mobile video-streaming application that can be accessed by patients and medical providers quickly and easily.

Language Access Network logo

Case Study

a group of people looking at a piece of paper

Avtex Helps LifeSource Improve Collaboration Using Cloud Technologies

LifeSource works closely with hospitals, transplant centers and grieving families to facilitate the gifts of organ and tissue donation. This process requires timely access to information, reliable communication and detailed tracking of key data points.

LifeSource logo