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News

Welcome to our news page, your hub for staying updated on what's happening at TTEC Digital. Here you'll find press releases announcing our latest innovations, partnerships, and industry contributions, as well as news articles with insights from our CX experts.
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Press releases

TTEC takes home gold Stevie Award for thought leadership driven by innovations in AI enhanced customer experience

TTEC receives Gold Stevie® award for AI thought leadership

TTEC Digital named Genesys POTY 2023

TTEC Digital named Genesys partner of the year

TTEC Digital introduces Cisco Wx CC Jet

TTEC Digital introduces Cisco WxCC Jet

Pen Fed contract PR

TTEC Digital wins PenFed contract for Genesys migration

TTEC Digital wins Cisco Collaboration Partner of the Year

Cisco Partner Summit 2023 Collaboration Partner of the Year

4 trends from the TTEC AI readiness assessment

4 trends from the TTEC AI Readiness Assessment

TTEC awarded federal contract to improve citizen experience

TTEC awarded federal contract to improve citizen experience

TTEC Digital achieves Microsoft Inner Circle

TTEC Digital achieves Microsoft Business Applications 2023/2024 Inner Circle Award

TTEC cited in customer analytics service providers report

TTEC cited in Customer Analytics Service Providers report

TTEC Digital launches AWS Contact Center Intelligence

TTEC Digital launches AWS Contact Center Intelligence

TTEC announces new AI readiness assessment

TTEC's new AI Readiness Assessment helps brands optimize CX

TTEC Digital opens flagship office in India

TTEC Digital opens flagship office in India

TTEC Digital named Genesys North American Migration Partner

TTEC Digital named North American Migration Partner of the Year by Genesys

TTEC expands AI customer experience solutions for global clients

TTEC expands AI customer experience solutions for global clients

TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365

TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365

TTEC Digital launches Optics for Google CCAI

TTEC Digital launches Optics for Google CCAI Platform

Announcing one TTEC Digital

Announcing one TTEC Digital

TTEC Digital introduces Interaction Sync

TTEC Digital introduces InteractionSync for Amazon Connect

TTEC Digital announces partnership with Google Cloud

TTEC Digital announces partnership with Google Cloud

TTEC expands senior leadership team as a springboard for growth

TTEC expands Senior Leadership Team as a springboard for growth

TTEC Digital achieves Microsoft Business Applications 20222023 Inner Circle Award

TTEC Digital achieves Microsoft Business Applications 2022/2023 Inner Circle Award

TTEC Digital to aid KC Hs digital transformation

TTEC Digital to aid KCH's digital transformation

TTEC Digital named a launch partner for Microsoft DCCP

TTEC Digital named a launch partner for Microsoft DCCP

TTEC Digital wins AWS Contact Center ANZ Partner of the Year

TTEC Digital wins AWS Contact Center ANZ Partner of the Year

TTEC Digital awarded Georgia Technology Authority contract

TTEC Digital awarded Georgia Technology Authority contract

TTEC named by Forbes as one of Best Employers for Diversity 2022

TTEC named by Forbes as one of the Best Employers for Diversity 2022

TTEC wins Gold for 2022 Stevie Awards for Sales and Customer Service

TTEC wins Gold for 2022 Stevie® Awards for Sales and Customer Service

In the news