Healthcare

The pandemic prevented many patients from seeking the care they needed. Health systems lost millions, and collectively the industry lost over $20B in 2020. In addition, patient health has declined, due to this decrease in care visits. In response to this situation, Avtex has launched a chronic condition response solution to help healthcare organizations engage with those patients most at risk, improve the patient experience, drive improved patient engagement, reduce the cost of care, and improve health outcomes.

The Avtex Physician Referral Management (PRM) program enables health systems to quickly deploy solutions that drive new revenue through new physician acquisition, increasing out of network referrals, and reducing patient leakage through improved patient engagement. The PRM program improves adoption, clarity and transparency throughout the referral process and results in a better physician and patient experience.

Patient expectations of providers, insurers, and pharmaceutical companies have changed. Patients are no longer beholden to a single provider or brick and mortar facility. Now, consumer-driven healthcare allows patients the opportunity to seek out care options on their terms that will deliver the best outcomes, value, and experience.

Microsoft Cloud for Healthcare combines the power of Dynamics 365, Customer Insights, PowerApps, Teams and more to transform the healthcare journey. With unmatched expertise and experience, Avtex is uniquely positioned to help you seize this opportunity to improve patient experiences.

Keeping up with accelerated digital transformation and heightened consumer expectations can be daunting, but Avtex alleviates the pressure. Avtex helps you respond to the digital mandate, and better serve your customers, by designing and building a Digital Front Door strategy that includes provider and payer solutions for virtual access and care, mobile applications, marketing channels, portal solutions, and other digital properties.