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The Financial Four: 4 Customer Experience Challenges Financial Institutions Must Solve To Compete In 2022

- from - Eastern Time

Join Avtex’s Sue Hoatson, Director, Financial Sales, and Alfredo Rizzo, VP, CX Architects and Evangelists, as they present the leading solutions financial institutions are using to support omnichannel engagement, and share their framework for a fully integrated strategy your organization can use to fuel exceptional customer experiences. As an added bonus, all webinar registrants will receive a $25 Grubhub digital giftcard for free lunch on us!

In this two-part webinar series you'll learn how to tackle these challenges:

Part 1 | October 14 1:00 pm EST

  • 1. Meet customer expectations for access to traditional and new digital channels
  • 2. Shift face-to-face customer experiences to remote engagements

Part 2 | October 21 1:00 pm EST

  • 3. Offset high interaction volume with self-service across channels
  • 4. Combat rising fraudulent activity and seamlessly authenticate customer identity anywhere, anytime

Webinar Presenters:

  • Sue Hoatson | Director, Financial Sales
  • Alfredo Rizzo | VP, CX Architects and Evangelists

Save Your Spot in the Webinar Series

Save Your Spot in the Webinar Series