The Total Experience Playbook
by Larry Mead, Kate Kompelien and Kurt Schroeder
from - Eastern Time
Over the last few years, healthcare providers have pivoted to address a global pandemic, rapid digitization, heightened competition, and the rise of virtual care. Along the way patient expectations have changed too.
Today’s patients now expect personalized, seamless, and digitally-enabled experiences across the entire patient journey—from the moment care is needed, to care at the margins and in between appointments. For providers, the case for digital transformation is clear.
Join us to discover how building a digital strategy built on patient data can enhance patient engagement, empower health team collaboration, improve clinical and operational insights, and create improved patient experiences from start to finish.