Avtex + CU NextGen Deep Dive: Biometrics and Video Solutions for your Contact Center
at Central Time
Avtex and CU NextGen are joining forces for part two of our series covering the CU NextGen platform. During our first session, we provided a high-level overview of some of the platform’s key features: CRM/MRM, Process Automation / Workflows, Ticketing, RPA bots, and much more. The second webinar in the series will focus on the feature set and functionality that exists within the CRM/MRM module.
During the 45-minute session, we will highlight the benefits of a 360-degree view of your members and present ways to maximize your agents’ efficiency while creating a better member experience with features like biometrics and video communication.
- Kurt Schroeder, Chief Experience Officer | Avtex
- Tiffany Moses, AE, Financial Services | Avtex
- Kent Zimmer, CEO | CU NextGen
- Vinod Tharakan, Chairman and MD | CU NextGen