Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Client Stories
See how we’ve driven CX success for leading global brands.
Case Study
Helping AAA of Western & Central New York drive CX success
TTEC Digital worked with AAA of Western & Central New York create to chart a course to its future state vision.
Read now Read now
Case Study
SELCO Credit Union migrates to Genesys Cloud
When SELCO Credit Union decided to transition their contact center to the cloud, they needed answers. Here's how TTEC Digital helped.
Read now Read now
Case Study
Tandem Diabetes Care improves performance with gamification
After implementing Genesys Cloud Gamification, Tandem Diabetes Care saw a 3-minute drop in average handle time.
Read now Read now
Trusted by leading brands worldwide
“From the start we were given a timeline of exactly when the solution would be implemented. Normally these things get pushed out past their deadlines and I was surprised that we were on track every single time! We released it on time too. We did testing and during the release we had VoiceFoundry [now TTEC Digital] on-site in the contact centre, supporting through the release.”Muhammad Masri, Customer Service Operations Manager at carsales.com.au
Browse Client Stories
Case Study
TTEC Digital
SBP helps families recover & rebuild with AWS technology
Case Study
TTEC Digital
Driving Carsales.com Ltd to the cloud with TTEC Digital and AWS
Case Study
TTEC Digital
Royal Borough protects medically vulnerable residents
Case Study
TTEC Digital
TTEC Digital takes John Hancock’s CX to the next level
Case Study
TTEC Digital
Chipotle partners with TTEC Digital to strengthen CX
Case Study
TTEC Digital
Deliveroo smashes language barriers with real-time translator