Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Client Stories
See how we’ve driven CX success for leading global brands.
Case Study
Helping AAA of Western & Central New York drive CX success
TTEC Digital worked with AAA of Western & Central New York create to chart a course to its future state vision.
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Case Study
SELCO Credit Union migrates to Genesys Cloud
When SELCO Credit Union decided to transition their contact center to the cloud, they needed answers. Here's how TTEC Digital helped.
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Case Study
Tandem Diabetes Care improves performance with gamification
After implementing Genesys Cloud Gamification, Tandem Diabetes Care saw a 3-minute drop in average handle time.
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Trusted by leading brands worldwide
“VoiceFoundry [now TTEC Digital] designed Amazon Connect right in front of us and would screen share to implement designs on the fly. This enabled us to visualize how calls would be routed and handled. It is no exaggeration in saying that VoiceFoundry helped to ensure our customer service operation was fit and secure for the new work-from-home directive that was happening in countries around the world.”Chris Barrow, Solutions Architect, Collinson
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TTEC Digital
SBP helps families recover & rebuild with AWS technology
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TTEC Digital
Driving Carsales.com Ltd to the cloud with TTEC Digital and AWS
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TTEC Digital
Royal Borough protects medically vulnerable residents
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TTEC Digital
TTEC Digital takes John Hancock’s CX to the next level
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TTEC Digital
Chipotle partners with TTEC Digital to strengthen CX
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TTEC Digital
Deliveroo smashes language barriers with real-time translator