Navigating your Journey to the Cloud

Your business relies on critical applications like your contact center platform, CRM, or Microsoft Office and any major disruption to these applications can have a negative impact on the end user. For this reason, you may have some reservations about making the move to the cloud. However, for businesses who are ready to embrace it, the cloud can bring extraordinary potential helping you run leaner, more efficiently, and more effectively.

As cloud technologies continue to grow in power, stability, and popularity, you may find yourself within an organization that’s ready to make the move. Some businesses misunderstand the intricacies of a cloud migration, quickly discovering that moving to the cloud means more than updating your license or transferring data.

In reality, moving toward a cloud-based environment requires a thoughtful, holistic approach and strategy – one that ensures that the end user’s experience is not disrupted. Luckily, you don’t have to journey to the cloud alone.

At Avtex, we’ve helped hundreds of companies navigate cloud migrations. We offer the strategic support you need to create and execute a clear and effective cloud adoption plan. To achieve maximum benefit and ROI, it is important to consider all aspects of your journey to the cloud. Is your business ready for adoption? Do you need strategic consulting? Are there specific technologies that are best suited for your needs?

Here are some ways a cloud migration partner like Avtex can help:

Readiness Assessment

Your journey to the cloud begins by considering critical factors that help you determine whether your business is truly ready for adoption. When assessing your readiness, consider your budget, timeline, current technology ecosystem, and security needs. Gaining a clear picture of your current state and setting clear goals for the future, enables you to gather all the components you will need during transition.

Working with a team like ours to complete this process, offers the objective advice you need to conduct a detailed assessment of your cloud readiness. It can be difficult to take an honest look at where your business may need extra support during a cloud transition. An external partner is able to come in with fresh eyes and a strategic approach to give you a clear understanding of what needs to be accomplished before you are ready for a full migration.

Cloud Strategy Consulting

Some organizations will discover they do not have the technical or financial wherewithal to make a complete leap to the cloud moments after they decide to do so. Planning your journey in manageable phases is a far more realistic approach, and will ensure there’s no impact on the end user. Taking a phased approach means considering the transition from a holistic perspective that outlines all major components impacted by migration.

At Avtex, we work with you to identify your cloud adoption goals, then create a plan of action to achieve them. The plan we create is centered around the staff, technology, and data groups that will need to be supported during your migration.

Cloud Deployment

Implementing new cloud solutions can be a complex process and getting it right is crucial to the success of your deployment. Ensure you have support at each stage and understand potential impacts to successfully migrate all relevant and utilized data and services.

Our cloud technology deployment experts offer support on all phases of the deployment process, including solution implementation, customization, and more. They are there to ask the tough questions that will reveal the bounds of your deployment and the foundational gaps that you should consider for migration.

Managed Services

Your cloud journey doesn’t end on your go-live date. As cloud technologies evolve and your business grows and scales, so will the needs of your organization’s cloud strategy and system. Mapping a go-forward plan for how to stay up-to date and agile, will guarantee that your organization continues to provide efficiencies for your employees and exceptional CX to your customers.

Our Managed Services support helps you overcome any hurdles you encounter and ensures you are always operating on the latest versions of technology. We are there to provide you with support and problem-solving capabilities whenever your current solution requires some extra assistance.

At Avtex, we know the value of integrating cloud solutions in your strategy and operations to better serve your customers and create a positive experience for your employees. Navigating your journey to the cloud can be difficult and intimidating. However, working with our experts eliminates apprehensions and provides you with a clear plan of action.