Archives for Events

The Modern Contact Center

Your contact center carries a heavy burden. It must be capable of supporting countless customer interactions across multiple channels. Avtex is bringing two pros to Dallas to talk about how the digital transformation is evolving the Modern Contact Center environment. The ultimate goal of a combined infrastructure is to be able to personalize each customer engagement.  This “360 degree” customer view is often discussed but hard to achieve. Join Microsoft, Sprinklr and Avtex as we break down the integrated digital ecosystem of the Modern Contact Center. Date: May 24, 2017 Time: 3:30 p.m.-6:30 p.m. Location: Top Golf 3760 Blair Oaks Dr The Colony, TX 75056 Register
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Join Us For the April MNSPUG — Wednesday April 12

Microsoft Teams: A New Way to Collaborate   Microsoft has released Teams to Office 365 to enable an additional way for collaboration with conversations and files. During this session we will walk through the dependencies with Microsoft Teams and how it taps into the resources throughout Office 365 so you can understand how you need to prepare your environment for the release of this new feature set. In addition to the features you get when creating a team, we will also discuss connectors, tabs and integrations that you can leverage to provide a launching pad for collaboration throughout your organization.
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The Power of Document Generation with Nintex — April 5th

The Power of Document Generation with Nintex Join Avtex SharePoint guru Brian Caauwe an April 5th as he offers insights into the challenges of document generation within Office 365, and solutions for overcoming them. Event Description Document generation capabilities in Office 365 are limited. Organizations can drown in dated processes, tribal knowledge and segmented tools when generating and sharing critical documentation. Nintex and Avtex have partnered to bring a solution showcase to Minneapolis focused on document generation in a more productive business. Utilizing Nintex technologies, Avtex enables you to quickly automate the creation of important documents such as contracts, invoices,
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Join Us For March MNSPUG — Wednesday March 8

Business Apps and Processes with Microsoft PowerApps, Flow and SharePoint Not every business problem can be solved with off-the-shelf solutions, and developing custom solutions has traditionally been too costly and time consuming for many of the needs teams and departments face—especially projects that integrate across multiple data sources or require delivery across multiple devices from desktop to mobile. As a result, too many technology needs end up unsolved or under-optimized. People piece together spreadsheets, email chains, silo-based workflows and manual processes to fill in the gaps. While SharePoint workflows can help, they are often viewed as difficult to create and
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Avtex SharePoint Expert Brian Caauwe to Host Sessions at InspireX 2017

We’re headed to New Orleans next week for InspireX, Nintex’s annual partner and customer conference! We’re proud to be a sponsor and our very own SharePoint expert, Brian Caauwe, is doing two sessions! The Power of Document Generation in Office 365 Document generation capabilities in Office 365 are limited. Nintex, combined with Drawloop, will enable you to quickly automate the creation of important documents such as contracts, invoices, certifications and much more. Combine the document generation capabilities with the power to connect to external systems such as Dynamics CRM, DocuSign and Yammer which can create a holistic solution to streamline
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Join Us For February MNSPUG — Wednesday Feb. 8

SharePoint Governance and Best Practices Governance and Best Practices are amongst the most commonly used buzz words around the SharePoint platform. This month we will discuss what makes Governance work or fail, how Best Practices evolve over time and are NOT always the same for each deployment or organization. Be prepared to share your stories around Governance and Best Practices for your organization, more specifically what works and WHY it does. Date: February 8, 2017 Time: 9-11:30 a.m. Location: Microsoft Technology Center 3601 76th Street W 6th Floor Edina, MN 55435  
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Customer Appreciation Event Chicago

As you’ve likely heard, Genesys recently acquired Interactive Intelligence. Avtex has been a longtime Platinum Elite Partner with Interactive Intelligence and is now a partner of Genesys. We are the premier support partner of Interactive Intelligence, and that isn’t changing. Join us on January 17th for an afternoon with Avtex! Our CEO George Demou will share his thoughts and insights on the acquisition and new partnership as well as share our goals with Genesys in the future. We’ll also discuss the combined Genesys and Interactive Intelligence product portfolio, industry trends, and The Art of the Possible. Join us on January
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