Business Productivity

Let Us Help You Get the Most out of the Microsoft Cloud

Maximize Efficiency with Business Productivity Tools

Business productivity technologies and service solutions can improve communication internally and externally. Streamlining the way your employees access information, share insights, learn and communicate maximizes productivity and job satisfaction.

With the wide array of technology available, identifying viable business productivity tools and processes, and then implementing them, can be challenging.

We’ll help you determine the right solution to reduce costs, advance communication, improve how your information is managed, and optimize engagement. And, we don’t stop there. We assist with detailed deployment and full integration of your new solution to ensure timeliness and effectiveness.

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Employee Empowerment

Arming your employees with self-help resources and tools improves morale and eliminates confusion. We create employee empowerment tools and resources that provide employees with access to valuable resources regarding policies, best practices and more.

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Collaboration Tools

Providing employees with useful collaboration tools dramatically improves efficiency and staff morale. We help you explore the wide array of collaboration tools available and the best strategies for implementing them.

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Portals

Information portals provide employees and customers access to useful information and self-help resources. We develop fully customized and secure portals that offer the information, flexibility and ease of use your end users deserve.

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Efficiency

The more efficient your staff becomes, the better they will enjoy their roles and be able to serve your customers. We offer advice on a wide range of efficiency-improving strategies, including employee training, process improvement and technology enhancements.

Explore Our Business Productivity Solutions

Employee Self Service

Avtex helps you support employees through customized Employee Self Service solutions. We help you empower employees via access portals, self-service resources, and more.

We offer ESS solutions for a wide range of topics and departments, including:

• Human Resources
• IT and Technology
• Onboarding
• Legal
• Compliance and Regulatory Matters
• Sales and Marketing

Unified Communications

Unified Communications solves critical business problems by providing collaboration tools that allow individuals and groups to connect in real time. Unified Communications enables real‐time collaboration through a variety of channels including instant messaging, video, and phone while also serving as a powerful integration platform to extend existing business processes with integrated communications.

Avtex offers Unified Communications solutions vital for business communication and collaboration, including instant messaging and presence, video conferencing, enterprise communications, communications enabled business process (CEBP), and IP telephony.

Unified Communications

Unified Communications solves critical business problems by providing collaboration tools that allow individuals and groups to connect in real time. Unified Communications enables real‐time collaboration through a variety of channels including instant messaging, video, and phone while also serving as a powerful integration platform to extend existing business processes with integrated communications.

Avtex offers Unified Communications solutions vital for business communication and collaboration, including instant messaging and presence, video conferencing, enterprise communications, communications enabled business process (CEBP), and IP telephony.

Enterprise Social

Today’s companies are starting to understand the value of implementing Enterprise Social in helping to surface employee knowledge as well as increase employee engagement. Being able to ensure that the Enterprise Social solution integrates with already existing collaboration solutions such as SharePoint, Yammer, or Sitecore helps to increase adoption.

Avtex has experience with understanding the dynamics of Enterprise Social for organizations who are just starting out or have a mature understanding. We have experience with existing capabilities within SharePoint as well as integrating 3rd party and cloud based applications into the environment. This includes using out of the box integration in addition to developing custom applications.

Customer Access Portals

The modern customer demands self-help options for managing accounts, finding information and more. Creating an access portal or extranet site that offers customers the ability to conduct business provides yet another channel for interaction.

We help you plan, develop and implement customer access portals that are easy to use while providing the data security your customers deserve.

Intranet Portals

A robust intranet portal arms your employees with information on any number of topics, including human resources policies, customer information, process data and more.

Avtex has extensive experience building and and optimizing intranet portals using SharePoint. Our team of specialists can help you build your company intranet from scratch or migrate from a previous version of SharePoint.

Internet Sites

Avtex, has experience building customer applications as well as building on top of known platforms including SharePoint, Sitecore, and Sitefinity. These are all excellent tools for allowing content owners access to business-critical information.

Our IT Professionals, Application Developers, and User Experience professionals have developed all components for existing internet sites ranging from property companies to manufacturing firms.

Business Process Optimization

Many organizations focus on Business Process Optimization as a way to become more efficient and productive. No matter where the content is stored, Avtex can help create a custom solution or take advantage of existing platforms and third party tools to create forms and workflow applications that will help improve many processes.

We offer a wide range of Business Process Optimization services, including:

  • Discovery and planning around business process which includes detailed documentation around associated forms and workflows
  • Implementation of forms and workflows using out of the box capabilities or tools which include SharePoint lists, InfoPath, .NET applications and third party application such as Nintex
  • Support of project implementation

Platform Integrations

Connecting disparate enterprise applications is a viable strategy for improving efficiency, especially when employees rely on multiple platforms to execute their job duties.

We offer detailed and personalized advice on platform integration, and will help your organization identify:

  • Integration opportunities
  • Key pain points facing employees
  • Process improvement opportunities
  • Opportunities for phasing out unnecessary platforms or processes
  • Data sharing opportunities

Business Intelligence

The ability of organizations to make accurate and timely business decisions relies on accurate and up to date data.

Our consultants have experience creating the back-end data sources to ensure data accuracy as well as utilizing existing tools to present the information appropriately.

Partnering with Avtex

Your employees and customers deserve the best support you can offer. A partnership with Avtex takes the guesswork and stress out of creating and maintaining effective Business Productivity solutions and processes.

We help you:

  • Understand the preferences and needs of your employees and customers
  • Explore the variety of productivity solutions available today
  • Identify viable technologies and rule out impractical solutions
  • Customize solutions to your specific requirements
  • Reduce operating costs
  • Limit the strain of managing solutions

Our team helps you limit the cost and effort spent empowering employees and customers.

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Our Work with Sun Country Airlines

Read about how we helped Sun Country reduce operational cost, increase capacity, and improve collaboration using Office 365.

Cloud Business Alignment Workshop

The Microsoft Cloud presents significant opportunity for organizations to improve access to information, streamline business process and encourage collaboration. The cloud’s faster iteration cycle delivers capabilities to users more rapidly than ever before, making it possible to continually improve available toolsets. The rapid advancement of technology within the enterprise can lead to confusion, however, making it important to keep users informed on available tools and changes to business processes.

Avtex leverages a deep knowledge of Microsoft Cloud capabilities and best practices to help you take full advantage of all the cloud has to offer. Our Cloud Business Alignment Workshops have been carefully designed to help you understand the tools available within the Microsoft Cloud, and how they can be leveraged to benefit your organization.

Key deliverables from the Cloud Alignment Workshop include:

  • A detailed report of recurring themes/scenarios based on employee feedback
  • A weighted and prioritized list of strategic initiatives to maximize your organization’s efficiency
  • A roadmap of how and when to align your business to the Microsoft Cloud

Schedule a Workshop to put the Microsoft Cloud to work for your business.

Schedule a Cloud Business Alignment Workshop With Avtex