Avtex Training Series: Interaction Desktop Client

Interaction Desktop Client® empowers contact center agents to elevate productivity and performance, as well as provide a higher level of customer service.

This instructor led online training teaches Contact Center Agents how to efficiently utilize the Interaction Desktop client to manage direct and Automatic Contact Distribution (ACD) interactions, view basic queue statistics, utilize the robust presence management and directory features and much more.


Online Training Details
Friday, March 31, 2017
9:00am – 12:00pm CST
Cost: $270
(use promo code “PROMO331” for a $45 discount)

 

REGISTER TO ATTEND

No refunds will be made for cancellations within 7 days of the scheduled course date, and can only be made within 60 days of the attendee’s actual registration date.  Avtex reserved the right to cancel any course that has no registered attendees within 7 days of the scheduled course.
Categories: Events and Webinar Series.